Q: I have my own equipment but need cables. Can I get them from your office?
Yes. We have a limited number of Macbook, HP, and Dell chargers; HDMI, VGA, and component/composite cables; scientific calculators; and VGA, Mini-DVI, Thunderbolt (for most Macbooks), and HDMI display adapters. These are available for 24 hour checkout, and we require a valid identification card as collateral during the checkout period.
Q: I own a Mac laptop and am borrowing a projector from your office. How can I connect the two?
Macbook models older than 2014 require specific adapters in order to connect to a projector (our Macbook Pro 2014 laptops have HDMI output). If you are only borrowing a projector from us, we provide VGA adapters good for iBooks (DVI); 2008 Macbooks (Mini-DVI); and Macbooks, Macbook Pros, and Macbook Airs (Thunderbolt) to connect your laptop to the VGA cable. We also have a limited number of Thunderbolt to HDMI adapters.
If you are borrowing a Mac laptop from us, we provide the adapter automatically.
Q: Can I connect to the internet with the laptops?
All of our laptops are equipped with wifi and are ethernet cable compatible (useful in the dorms). Apart from the Macbook Pro 2014 laptops, all laptops come with the ethernet cable standard. The Macbook Pro 2014 does not have an ethernet port, so the ethernet cable and adapter is an optional item that you may request during checkout.
Q: May I install programs on the laptop?
Yes. Laptops are re-imaged upon return, which means that all additional programs, documents, and personal files will be erased. If you are checking out a Macbook and it prompts you to enter a password, type in "password" and it should allow the installation.
Please do not edit the hard drive partitions
Q: What software do the laptops come with?
The PC laptops come with
* Windows 7
* Microsoft Office
* MS Remote Desktop Connection
* Google Chrome and Mozilla Firefox
* VLC Media Player
* Adobe Acrobat Reader
The Macbook laptops also come with the Mac OS X version of Microsoft Office and all default Apple applications.
Q: Do you support ExamSoft for law and medical students?
No, we only loan you the computer. ExamSoft is not pre-installed, so you will have to check with the Law School Academic Services (206-543-0453) or the SOM if you have any questions. If you need help installing ExamSoft or have hardware/software malfunctions, please contact the Law School Computer Services (206-616-4357)or SOM at (206) 616-9436. Examsoft (the software is actually called SofTest) is compatible with PC's and Macs computers. See link below for Mac or PC system requirements for SofTest:
Computer requirements for using and installing Examsoft.
Q: Where can I purchase tapes for your miniDV cameras?
Only the Kane Hall office sells Panasonic miniDV tapes for use in our cameras. They are 63 minutes long, and cost $8. We accept cash, checks, or credit cards (Visa or Mastercard only).
Q: My personal computer isn't working. Will you try to fix it for me?
Unfortunately we cannot fix any equipment that does not belong to the program. If you need help with personal computing problems, please visit refer to UW's Computer Vet services.